Terms of Service

Terms of Service for TrueTherapy.ca

Last Updated: 9/12/2025

1. Acceptance of Terms
Welcome to True Therapy. By accessing and using the website TrueTherapy.ca (the “Site”) and the services provided by Sonia Dillon, Licensed Psychotherapist (“Provider,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

2. Services Offered
This Site provides information about the psychotherapy and counseling services offered by Sonia Dillon. It is for informational purposes only. The content on this Site is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified health provider with any questions you may have regarding a medical or mental health condition.

3. Client-Therapist Relationship
Your therapeutic relationship with Sonia Dillon is governed by a separate counseling agreement that will be provided and discussed at your first session. That agreement will outline policies regarding confidentiality, fees, cancellation, and other important aspects of the clinical relationship. These Terms govern your use of the website, not the clinical services.

4. User Responsibilities
You agree to:

• Provide accurate and complete information when contacting us through the Site.

• Not use the Site for any unlawful or prohibited purpose.

• Not attempt to gain unauthorized access to any part of the Site or its related systems.

5. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of True Therapy or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or republish any content from this Site without our prior written consent.

6. Disclaimer of Warranties
The Site and all its content are provided on an “as is” and “as available” basis. True Therapy makes no warranties, expressed or implied, regarding the operation of the Site or the information, content, or materials included thereon. To the full extent permissible by applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

7. Limitation of Liability
In no event shall True Therapy, Sonia Dillon, its employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

8. Emergency Situations
This Site is not designed for emergencies. If you are experiencing a mental health emergency, please call 911, go to your nearest hospital emergency room, or contact a crisis service such as:

• Canada Suicide Prevention Service: 1-833-456-4566 or text 45645

• Crisis Services Canada: [Link to appropriate crisis line]

9. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for your convenience only. We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party sites.

10. Cancellation and Missed Appointment Policy
(Appointment policies are typically detailed in the separate counseling agreement. This section can be a brief reference or include basic policy details).

• We require 24 hours notice for appointment cancellations or rescheduling.

• Appointments missed or cancelled without 24 hours notice may be subject to a full fee charge.

11. Fees and Payment
Fees for therapeutic services will be discussed and agreed upon prior to your first session. Payment is due at the time of service unless otherwise arranged.

12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to its conflict of law provisions.

14. Contact Information
If you have any questions about these Terms of Service, please contact us at:

Sonia Dillon, Clinical Director

Sonia Dillon, Clinical Director
True Therapy
Email: bookings@truetherapy.ca
Phone:  (365) 8909-1655